🔄 Refund & Return Policy
Return Eligibility:
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You can return an item within 7 days of receiving it.
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Item must be unused, in its original packaging, and in the same condition as received.
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Personalized or custom items are not eligible for return.
Refund Process:
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Once we receive and inspect your returned item, we’ll notify you.
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If approved, your refund will be processed to your original payment method within 5 business days.
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Shipping charges are non-refundable unless the return is due to our error.
Non-Returnable Items:
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Used or damaged items due to misuse
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Items returned after 7 days
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Gift cards or promotional items
How to Start a Return:
Email us with:
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Your order number
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Reason for return
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Clear photos (if the product is damaged)
We’ll guide you through the return process step by step.
Important Notes:
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ZeeAlpha Store is not responsible for items lost during return shipping.